Non Refund Policy:
Unpublisharrest.com by contract to the Licensor (The Mugshots.com Database) is offering a non-tangible digital service. In addition to previous costs incurred, immediate costs are incurred by Unpublisharrest.com when an order is placed and submitted. Unpublisharrest.com costs include but are not limited to; associated legal, administrative, and labor. Licensor costs have also already occurred and additional costs are incurred upon submission and processing. Licensor costs include but are not limited to; associated legal, administrative, technical and data acquisition. As explained, costs are incurred immediately and costs have previously occurred and as such; we do not issue refunds once the order is **placed and submitted to The Mugshots.com Database for unpublishing, permanent publishing or content editing; either on line through our on line shopping cart or telephonically via customer service agent.
*Non Refund Policy Exceptions:
*These 2 exceptions constitute the only exceptions to our non refund policy.
1. If an application for licensing permanent unpublishing, permanent publishing or editing is not accepted by the licensor (The Mugshots.com Database); a full 100% refund will be granted.
2. **If the order has been placed either on line through our on line shopping cart or telephonically via customer service agent and the submission to the licensor for unpublishing, permanent publishing or content editing has NOT occurred; a full 100% refund will be granted.
**All submissions by Unpublisharrest.com to The Mugshots.com Database (licensor) are captured and digitally recorded by the licensor on Mugshots.com. As a customer; you are responsible for understanding this before placing your order. You further agree and accept (before an order is placed) a screenshot of the digital submission to The Mugshots.com Database as absolute proof the submission has been completed and services are deemed rendered.
Google: Courtesy Submission – Non Refund Policy
As a courtesy ONLY, when permanent unpublishing is chosen and information is unpublished from The Mugshots.com Database; requests will be submitted to Google to have the inactive links (dead links) and mugshots associated with the arrest(s) and Mugshots.com removed from the Google search results. Google results are controlled by Google and as such; Google submissions are not guaranteed and no refunds will be issued based on courtesy Google submission success; as the submissions are a courtesy and are NOT a part of the optional paid service provided.
Other Search Engine non submission – Non Refund Policy
Other than the courtesy submissions to Google, no other submissions of any kind will be provided to other search engines. Yahoo and Bing update their entire index regularly. Each of the major search engines tend to crawl the web and automatically find new pages, remove inactive links, and reflect updates to existing pages and websites, keeping the Search Engine indices fresh and as up-to-date as possible. Unpublisharrest.com, its agents and the Licensor have no control of the speed of which Search Engines may react to changing content within The Mugshots.com Database and further unpublished material on Mugshots.com. No refunds will be issued based on search engine indexing performance.
Unpublisharrest.com is an exclusive agent by contract for The Mugshots.com Database. (licensor) Unpublisharrest.com does not work with and is not affiliated with, including but not limited to; any other informational, news related or Mugshot themed websites. Unpublisharrest.com or the Licensor cannot and will not be held accountable should a customer’s arrest information or mugshot appear on any informational, news related, additional mugshot themed websites or any other websites of any kind. Unpublisharrest.com’s service strictly relates to The Mugshots.com Database, which is the database that powers Mugshots.com. The customer agrees to and understands these sites are neither affiliated nor is the unpublishing from these sites a part of the optional paid service provided by Unpublisharrest.com. It is not within Unpublisharrest.com’s scope of service to determine if a customer is published on any other websites et al or additional mugshot themed websites. No refunds will be issued based on a client being published on any other websites or Mugshot themed websites.
As a customer you are responsible for understanding this entire policy before an order is placed.
For refund requests email us at [email protected]